24/7
Phone answering across evenings, weekends, public holidays, and busy business hours.
After-hours AI phone answering
After-hours phone answering for clinics
Lyngo answers patient calls when your clinic is closed, books directly into your calendar, and handles enquiries before they become voicemail.
7 days free Free setup No lock-in contracts
After-hours answering at a glance
Live calendar
Connected to Cliniko, Nookal, and PracSuite so bookings update in real time.
1-2 days
Most clinics are live within 1 to 2 business days after connecting their practice software.
The after-hours problem
Patients still call when your clinic is closed
Evenings, weekends, and public holidays are when patients remember to book, reschedule, or ask a question. Lyngo keeps those calls moving while your team rests.
Explore AI phone answeringVoicemail creates backlog
Your team starts the day returning messages instead of helping patients already in front of them.
Open slots stay empty
A patient ready to book after dinner can be placed straight into the right appointment type.
What Lyngo handles
Your after-hours AI receptionist
Trained on your clinic, connected to your calendar, and ready for the calls that usually wait until morning.
Books appointments after hours
Patients call at 7 PM, 9 PM, or Sunday morning. Lyngo answers and books directly into your calendar.
Covers weekends and holidays
Public holidays, long weekends, and staff breaks. Your phone is answered when your team is off the clock.
Answers patient questions
Fees, health fund coverage, what to bring, parking, and cancellation policies are answered from your clinic's own information.
Captures missed calls in the moment
No voicemail pile-up. No Monday callback list. Every after-hours caller is handled while they are ready to book.
Manages reschedules and cancellations
If a patient calls Saturday to move Monday's appointment, Lyngo updates your calendar and opens the slot for someone else.
Escalates urgent calls
For emergencies or situations that need a human, Lyngo transfers the call or sends an urgent notification to your team.
In practice
Real after-hours calls, handled by Lyngo
7:43 PM Evening booking
"I'd like to book an initial assessment. My GP referred me."
"Of course. Let me find an available initial assessment this week."
New patient booked after hours
Correct appointment type selected
No staff callback needed
Sat 10:15 AM Weekend reschedule
"I need to move my Monday appointment. Something came up."
"No problem. I can check the next available times for you."
Monday slot cancelled
New slot booked
Calendar updated in real time
Sun 8:30 PM Clinic enquiry
"What are your fees for an initial consultation?"
"I can help with that. Here is how your clinic handles initial consultations."
Clinic information answered
Booking offered immediately
Team sees the call summary
Who it's for
After-hours cover for every speciality
Physiotherapy
Chiropractic
Osteopathy
Podiatry
Psychology
Speech Pathology
Exercise Physiology
Other Specialties
Integrations
Connected to your calendar, even at midnight
Lyngo reads live availability, follows your booking rules, and writes appointments in real time.
Updates in real time
Third-party security audited
Clinic result
After-hours calls become bookings
"Within a couple of weeks we noticed fewer missed calls and an increase in bookings. Lyngo took care of all those after-hours enquiries."
Maddi
Practice Manager, My Body Clinic, Victoria
Choose the best for your customers
World-class security and compliance
Most AI reception tools treat this as a tick-box exercise and still don't pass. At Lyngo, it's the foundation. Everything else is built around it. We don't cut corners, and neither should you.
Clinical-grade encryption
Every call, booking, and patient record protected end-to-end.
Secured and insured
We don't just protect your data. We insure it against cyber attacks too.
Built for your jurisdiction
Your local privacy laws applied, with best-practice data retention for healthcare.
Related services
More to explore
AI phone answering
See how Lyngo answers calls, handles enquiries, and books patients around the clock.
Live answering service
Compare Lyngo with traditional live answering and call centre services.
Medical answering service
Explore phone answering built for healthcare clinics and patient workflows.
Take back your time
Run a calmer clinic and grow 24/7.
Free setup
No lock-in contracts