Starter
For small practices
$139 /mo
AUD + GST
45 calls included
$3.00 per extra call
20 SMS included
$0.10 per extra SMS
- Unlimited minutes per call
- Free setup by Lyngo
- Human chat support
Pricing
Fair pricing
Care without breaking the bank or cutting corners.
Free setup No lock-in contracts Trusted by 1,500+ clinicians
Start today
7 days free
Unlimited minutes per call
Unlimited practitioners
Free setup by Lyngo
Human chat support
Recover more revenue and time
What are missed calls costing you?
10
1 500+
$100
$30 $400
50%
10% 100%
Suitable plan
Auto-selected from call volumeRecovered revenue with Lyngo
$2,165
Time saved with Lyngo
0 hrs
Return on investment
16x
Lyngo cost
Based on the suitable plan for your call volume.
$139/mo
Plans
Cover for every type of clinic
Popular
Growth
For growing clinics
$249 /mo
AUD + GST
100 calls included
$2.50 per extra call
50 SMS included
$0.10 per extra SMS
- Unlimited minutes per call
- Unlimited practitioners
- Free setup by Lyngo
- Human chat support
Pro
For busy practices
$395 /mo
AUD + GST
200 calls included
$2.00 per extra call
100 SMS included
$0.10 per extra SMS
- Unlimited minutes per call
- Unlimited practitioners
- Free setup by Lyngo
- 1:1 onboarding walkthrough
- Priority chat & call support
Scale
For high-volume practices
$880 /mo
AUD + GST
500 calls included
$1.80 per extra call
250 SMS included
$0.10 per extra SMS
- Unlimited minutes per call
- Unlimited practitioners
- Free setup by Lyngo
- Team training workshop
- Unlimited multi-channel support
Enterprise: high-volume, dedicated SLAs, or custom engineering needs? Explore enterprise plans
Included in every plan
Everything needed to get calls under control
24/7 call answering
Every call picked up, day and night. No voicemail, no missed patients.
Direct PMS booking
Appointments booked straight into Cliniko, Nookal, or PracSuite.
Rescheduling and cancellations
Patients change or cancel without calling your front desk.
Trained on your clinic
Knows your practitioners, services, availability, and clinic policies.
Smart escalation
Urgent or complex calls transferred to your team instantly.
Call dashboard and analytics
See every call, outcome, and booking in real time.
Australian data hosting
Patient data stored in Australia.
GDPR compliant
UK / EU included in every plan.
Dedicated support
Real humans to help you set up and optimise your AI receptionist.
Compare the cost
Why clinics choose Lyngo over call centres or virtual assistants
Call centre
Per-call billing
$5+/call
- Impersonal, inconsistent responses
- Generic scripts, inconsistent quality
- Costs escalate quickly with call volume
Virtual assistant
Hourly billing
$35+/hr
- Expensive at scale, costs add up fast
- Requires training on your clinic
- Limited hours, one call at a time
Lyngo AI
Per-call, predictable
from $1.80/call
- Trained on your clinic from day one
- Books into Cliniko, Nookal, PracSuite
- 24/7, unlimited concurrent calls
FAQ
Common questions
What counts as a call?
Any inbound call that Lyngo answers counts as one call, regardless of duration. Calls that go unanswered or are immediately hung up by the caller do not count.
What happens if I go over my included calls?
You're billed for extra calls at the overage rate on your plan. There's no interruption to service. Lyngo keeps answering every call.
Can I change plans mid-cycle?
Yes. Upgrades take effect immediately and are prorated. Downgrades take effect at the end of your current billing period.
Are there limits on practitioners, appointments, or user logins?
No. Every plan includes unlimited practitioners, unlimited appointments, and unlimited user logins. You only pay based on call and SMS volume.
Is there a setup fee?
No. Setup is free on every plan. Our team configures your AI receptionist and gets you live in under 24 hours.
Do unused calls roll over?
No. Call and SMS allowances reset at the start of each billing period.
What PMS systems does Lyngo integrate with?
Lyngo connects directly with Cliniko, Nookal, and PracSuite. We're adding new integrations regularly, so if yours isn't listed, get in touch.
Can I cancel anytime?
Yes. No lock-in contracts. Cancel from your dashboard at any point, and your plan continues until the end of the billing period.
Do you offer enterprise or multi-location pricing?
Yes. If you manage multiple clinics or need custom call volumes, reach out and we'll put together a plan that fits.
Take back your time
Run a calmer clinic and grow 24/7.
Free setup
No lock-in contracts