1,500+
Clinicians across 6 countries trust Lyngo to handle their patient calls every day.
Lyngo AI phone answering
AI receptionist for psychology clinics
Lyngo answers every call and books directly into your calendar, so your psychologists stay focused on clients, not the phone.
7 days free Free setup No lock-in contracts
Lyngo at a glance for psychology clinics
24/7
Phone answering, mornings, evenings, weekends, and public holidays. Always on.
3 min
To connect your practice software. Our team handles configuration from there.
The psychology problem
Your phone rings while you're in a client session
43% of healthcare clinic calls go unanswered during business hours. For psychology clinics with solo practitioners or small teams, that number is higher. Every missed call is a client who books elsewhere or gives up. A virtual receptionist for your psychology clinic answers every call, even when your team is in session, at lunch, or closed for the day.
Answer every call without leaving the treatment room
Trained on your practice, connected to your calendar, ready for every psychology-specific call.
Books initial intake assessments
First session, follow-up, telehealth, or in-person, with the correct psychologist, session type, and duration. Every time.
Handles reschedules instantly
Reads live availability and updates your calendar in real time. No message backlog. No double-bookings.
Handles clinic FAQs
Mental Health Care Plans, referrals, health funds, insurance, gap fees, telehealth, parking, and cancellation policy. Every question answered the way you'd answer it.
Covers after-hours bookings
Clients call evenings, weekends, and public holidays. Lyngo answers and books. You start the day with a full schedule.
Loops in your team when needed
Crisis language, sensitive concerns, complex billing, and clinician requests. Lyngo transfers or takes a detailed message. Nothing falls through.
In practice
Some examples of how Lyngo helps psychology clinics
From after-hours bookings to sensitive call transfers, Lyngo keeps the phone covered while your team stays with clients.
After Hours Call
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Speaking
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Integrations
Connect to the software you use daily
Lyngo reads your live calendar, respects your booking rules, and writes appointments in real time. No manual syncing. No double-bookings.
Updates in real time
Third-party security audited
Choose the best for your customers
World-class security and compliance
Most AI reception tools treat this as a tick-box exercise and still don't pass. At Lyngo, it's the foundation. Everything else is built around it. We don't cut corners, and neither should you.
Clinical-grade encryption
Every call, booking, and patient record protected end-to-end.
Secured and insured
We don't just protect your data. We insure it against cyber attacks too.
Built for your jurisdiction
Your local privacy laws applied, with best-practice data retention for healthcare.
More to explore
More Lyngo services for clinics
FAQ
Common questions
Does Lyngo work with my practice management software?
Yes. Lyngo integrates directly with the major practice management systems used by psychology clinics, including Cliniko, Nookal, and PracSuite, to read your calendar, book sessions, and handle reschedules in real time. No double-bookings, no manual follow-up.
Can Lyngo handle intake assessment bookings?
Yes. You set the rules: initial assessment length, which psychologists take new clients, whether a GP referral or Mental Health Care Plan is required, and which session types can be booked online. Lyngo follows them on every call.
How does Lyngo handle Medicare Mental Health Care Plan questions?
Lyngo is trained on your clinic's specific information. Session fees, gap amounts, rebate details, health fund or insurance notes, and how many sessions are covered are all answered accurately.
What about sensitive or crisis calls?
Lyngo recognises when a call needs immediate human attention. For crisis situations, it can transfer to your team, provide emergency contact information, or send an urgent alert based on exactly how you've set it up.
How long does setup take?
About 3 minutes of your time. You connect your practice management software, answer a few questions about your practice, and our team handles the rest, configuring booking rules, session types, and practitioner schedules. We aim for a 1-2 business day go-live.
Is patient data secure?
Yes. Lyngo is built for healthcare. We're GDPR compliant (UK/EU), aligned with the Australian Privacy Principles, the NZ Privacy Act, and PIPEDA (Canada). All patient data is encrypted in transit and at rest.
Still have questions? Contact us
Never miss a patient again:
Take back your time
Run a calmer clinic and grow 24/7.
Free setup
No lock-in contracts