1,500+
Clinicians across 6 countries trust Lyngo to handle their patient calls every day.
Lyngo AI phone answering
AI receptionist for exercise physiology clinics
Lyngo answers every call and books directly into your calendar, so your exercise physiologists stay focused on patients, not the phone.
7 days free Free setup No lock-in contracts
Lyngo at a glance for exercise physiology clinics
24/7
Phone answering, mornings, evenings, weekends, and public holidays. Always on.
3 min
To connect your practice software. Our team handles configuration from there.
The exercise physiology problem
Your phone rings while you're in the treatment room
43% of healthcare clinic calls go unanswered during business hours. For exercise physiology clinics with solo practitioners or small teams, that number is higher. Every missed call is a patient who books elsewhere or gives up. A virtual receptionist for your exercise physiology clinic answers every call, even when your team is with patients, running classes, at lunch, or closed for the day.
Answer every call without leaving the treatment room
Trained on your clinic, connected to your calendar, ready for every exercise physiology-specific call.
Books initial assessments and reviews
Initial consult, exercise prescription, progress review, group class, or hydrotherapy session, with the correct practitioner and duration. Every time.
Handles group class bookings
Reads live availability and respects class capacity in real time. No message backlog. No double-bookings.
Handles clinic FAQs
NDIS, CDM, DVA, WorkCover, health funds, insurance, what to wear, gym access, and cancellation policy. Every question answered the way you'd answer it.
Covers after-hours bookings
Patients call evenings, weekends, and public holidays. Lyngo answers and books. You start the day with a full schedule.
Loops in your team when needed
Cardiac concerns, complex chronic disease, sensitive funding, and return-to-work questions. Lyngo transfers or takes a detailed message. Nothing falls through.
In practice
Some examples of how Lyngo helps exercise physiology clinics
From after-hours bookings to urgent call transfers, Lyngo keeps the phone covered while your team stays with patients.
After Hours Call
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Speaking
I'dliketobookanexercisephysiologyassessment.
Integrations
Connect to the software you use daily
Lyngo reads your live calendar, respects your booking rules, and writes appointments in real time. No manual syncing. No double-bookings.
Updates in real time
Third-party security audited
Choose the best for your customers
World-class security and compliance
Most AI reception tools treat this as a tick-box exercise and still don't pass. At Lyngo, it's the foundation. Everything else is built around it. We don't cut corners, and neither should you.
Clinical-grade encryption
Every call, booking, and patient record protected end-to-end.
Secured and insured
We don't just protect your data. We insure it against cyber attacks too.
Built for your jurisdiction
Your local privacy laws applied, with best-practice data retention for healthcare.
More to explore
More Lyngo services for clinics
FAQ
Common questions
What is an AI receptionist for exercise physiology clinics?
An AI receptionist for exercise physiology clinics is a virtual team member that answers every patient call, books the right session type into your practice management software, and handles questions about NDIS, CDM, DVA, WorkCover, health funds, and insurance. Lyngo is built specifically for healthcare, including exercise physiology, and runs 24/7 without ever missing a call.
Does Lyngo work with my exercise physiology practice management software?
Yes. Lyngo integrates directly with the major practice management systems used by exercise physiology clinics, including Cliniko, Nookal, and PracSuite. It reads your calendar, books appointments, and handles reschedules in real time. No double-bookings, no manual follow-up.
Can Lyngo handle NDIS enquiries for exercise physiology?
Yes. Lyngo is trained on your clinic's NDIS arrangements, including which plans you accept, capacity-building support, line-item billing rules, and clinic-specific onboarding steps. For complex NDIS scenarios, it escalates to your team with a full call summary.
What about Medicare CDM plans and GP referrals?
Yes. Lyngo handles Medicare Chronic Disease Management plan callers correctly. It checks for a current GP referral, books into the appropriate appointment type, and explains your clinic's process from your own information.
Can it book group classes, hydrotherapy, and supervised gym sessions?
Yes. You define your session types, capacity limits, and which practitioners run them. Whether a caller wants a 1:1 exercise prescription, a small-group class, hydrotherapy, or a supervised gym session, Lyngo books the correct slot and respects capacity in real time.
Does Lyngo handle WorkCover and return-to-work bookings?
Yes. Lyngo handles WorkCover claim details, return-to-work program scheduling, and case manager liaison enquiries based on your clinic's rules. It books the correct appointment type and flags case-management complexity to your team where required.
How long does setup take?
About 3 minutes of your time. You connect your practice management software, answer a few questions about your clinic, and our team handles the rest, configuring booking rules, session types, funding-source logic, and FAQ training. We aim for a 1-2 business day go-live.
Is patient data secure?
Yes. Lyngo is built for healthcare. We're GDPR compliant (UK/EU), aligned with the Australian Privacy Principles, the NZ Privacy Act, and PIPEDA (Canada). All patient data is encrypted in transit and at rest.
Still have questions? Contact us
Never miss a patient again:
Take back your time
Run a calmer clinic and grow 24/7.
Free setup
No lock-in contracts