AI receptionist for exercise physiology
AI receptionist for exercise physiology clinics.
Lyngo answers every call and books patients straight into your calendar, so your team can stay focused on prescription and patient progress, not the phone.
Lyngo at a glance
1,500+
Clinicians across 6 countries trust Lyngo to handle their patient calls every day.
24/7
Phone answering, mornings, evenings, weekends, and public holidays. Always on.
3 min
To connect your practice software. Our team handles configuration from there.
The exercise physiology problem
Your phone rings while
you're mid-session.
What Lyngo handles
Answer every call, without
leaving the gym floor.
Trained on your clinic, connected to your calendar, ready for every exercise-physiology-specific call.
Books initial assessments and reviews
Initial consult, exercise prescription, or progress review. Lyngo books the right appointment type with the right practitioner, every time.
Handles group classes and hydrotherapy
Books into group exercise sessions, hydro classes, gym-based supervised sessions, and capacity-managed slots. Reads live availability in your PMS.
Answers NDIS, CDM, and DVA questions
NDIS plan-managed and self-managed, Medicare CDM (5 visits/year with GP referral), DVA, and WorkCover. Answered from your clinic's own information.
After-hours and overflow coverage
Patients call evenings, weekends, and public holidays. Lyngo answers and books. Your team starts the day with a full schedule.
Handles clinic FAQs
What to wear, gym access, parking, what to bring, and cancellation policy. Every question answered the way you'd answer it.
Loops in your team when needed
Cardiac concerns, complex chronic disease, sensitive funding situations. Lyngo transfers or takes a detailed message. Nothing falls through.
In practice
How exercise physiology clinics
use Lyngo every day.
"My NDIS plan covers exercise physiology. Can I book an initial assessment?"
"Of course. We accept NDIS plans. Let me check whether you're plan-managed, self-managed, or NDIA-managed and find the right slot..."
NDIS pathway confirmed accurately
Initial assessment booked at 7:45 PM
Zero staff involvement after hours
"My GP gave me a CDM plan. How many sessions do I get and is there a gap fee?"
"With a CDM, you have 5 Medicare-rebated visits per calendar year, shared across allied health. Our standard CDM gap is $25. Want me to book your first session?"
Medicare CDM rules explained accurately
Gap fee from your clinic's own data
Converted to a booking on the call
"Can I book into the Tuesday hydro class? I've done my initial."
"Tuesday hydro at 10 AM has 2 spots left. I can book you in now..."
Class capacity respected in real time
Initial-completed gate enforced
Spot booked without admin time
From an exercise physiologist
Trusted by exercise physiologists.
"An extra pair of hands to answer phones, and great to use out of hours when no one would normally be sitting to answer calls."
Pip
Exercise Physiologist, Sydney
PracSuite 
Nookal Integrations
Works with your clinic software, reliably.
Lyngo reads your live calendar, respects your booking rules, and writes appointments in real time. No manual syncing. No double-bookings. Capacity-aware for groups and hydro.
Healthcare grade
World-class security and compliance.
Most AI tools treat this as a tick-box exercise. At Lyngo, it's the foundation. Everything else is built around it. We don't cut corners, and neither should you.
Clinical-grade encryption
Every call, booking, and patient record protected end-to-end.
Secured and insured
We don't just protect your data. We insure it against cyber attacks too.
Built for your jurisdiction
Your local privacy laws applied, with best-practice data retention for healthcare.
Take back your time.
Run a calmer clinic and grow 24/7.