"An extra pair of hands to answer phones, and great to use out of hours when no one would normally be sitting to answer calls."
Pip
Exercise Physiologist · Exercise Lab, Sydney
Voicemail to email
Voicemail to Email.
But Better
Traditional voicemail asks patients to talk to a machine. 8 out of 10 hang up. Lyngo answers the call, has a real conversation, and sends your team a structured message via email or SMS. It also books appointments, handles enquiries, and manages your calendar.
7 days free Free setup No lock-in contracts
The difference
Voicemail captures a recording.
Lyngo captures the patient
Traditional voicemail
- Patient hears a beep, most hang up
- Garbled audio recording, hard to action
- No booking, no enquiry handling
- Creates a Monday morning callback backlog
Lyngo voicemail to email
- Answers every call with a live conversation
- Sends a structured summary via email or SMS
- Books appointments directly when possible
- Only messages your team when a human is needed
Every notification includes
Everything your team needs
to respond in seconds
Caller name and number
Who called and how to reach them back, clearly formatted.
Reason for calling
A clear summary of what the patient called about and what they need.
Full call summary
A detailed recap of the entire conversation for your records.
Urgency level
Flagged as urgent when the call needs immediate attention from your team.
Call recording and transcript
Full recording and written transcript accessible via your Lyngo dashboard.
Dashboard analytics
Track all messages, calls, and bookings from one place.
Loved by 1,500+ clinicians
🇦🇺 Australia 🇬🇧 United Kingdom 🇳🇿 New Zealand
From frustrated practitioners using unreliable virtual answering services, to busy clinics that just need a helping hand.
"Within a couple of weeks we noticed fewer missed calls and an increase in bookings. Lyngo took care of all those after-hours enquiries."
Maddi
Practice Manager · My Body Clinic, Victoria
"It's been capable of answering all their questions in ways I never expected possible of an AI technology. It has been a game changer."
Mirae
Osteopath & Clinic Owner · Cranburn Osteopathy
"Within the first week we noticed a dramatic difference. It took so much pressure off our team so we could put our energies back into seeing patients."
Nikki
Hunter Speech Pathology · Maitland, NSW
"We've had fantastic feedback from callers, and one even said it's "freakishly good"! Really appreciate the work the Lyngo team have put in."
Cameron
Physiotherapist · Australia
"Lyngo is the future! I used to have so many issues with my call centre not explaining my services how I needed. Lyngo nailed this from day 1."
Isabel
Osteopath · United Kingdom
"Absolutely amazing service that saves us hours a day. Our patients are in love with Lyngo."
Guy
Clinic Director · Sports Therapist · United Kingdom
"We spent almost a month with another provider who couldn't set up our complex appointments. Lyngo did all 60 of them in 2 hours."
Emily
Podiatrist · New Zealand
PracSuite 
Nookal More than voicemail
Messages when needed.
Bookings when possible
Lyngo doesn't just take messages. It connects to Cliniko, Nookal, and PracSuite to book appointments directly when a caller wants to schedule. Your team only gets messaged when a human follow-up is genuinely needed.
Build for healthcare
Compliant & secure
Don't stop at compliance, look for security too. Most AI tools treat this as a tick-box exercise. At Lyngo, it's the foundation everything is built around. We don't cut corners, and neither should you.
Clinic-grade encryption
You control the data
Private by default
Take back your time
Run a calmer clinic and grow 24/7.
Free setup
No lock-in contracts