AI Receptionist for Clinics in New Zealand

Yes. Lyngo integrates directly with the major practice management systems used by NZ clinics, including Cliniko, Nookal, and PracSuite. It reads your calendar, books appointments, and handles reschedules in real time.

Yes. Lyngo is compliant with the New Zealand Privacy Act 2020 and aligned with the Health Information Privacy Code 2020. All patient data is encrypted in transit and at rest, and we undergo regular third-party security audits. We also hold cyber insurance as an additional safeguard.

Yes. Lyngo is trained on your clinic's ACC arrangements, including which providers accept ACC, claim numbers, surcharge policies, and treatment limits. For complex ACC scenarios, it escalates to your team with a full call summary.

Lyngo works with clinics across both islands, from Auckland, Wellington, and Christchurch to Hamilton, Tauranga, Dunedin, and regional and rural practices. It's a cloud-based phone service, so location doesn't matter. If your clinic has a phone line, Lyngo can answer it.

Yes. Lyngo is trained on your clinic's specific fee schedule and insurer arrangements. Southern Cross, nib NZ, AIA, Accuro, and self-pay pricing are all answered accurately. For complex insurer situations, it escalates to your team with a full call summary.

You connect your practice management software, answer a few questions about your clinic, and the Lyngo team handles the configuration from there. There are no setup fees.

Physiotherapy, chiropractic, osteopathy, podiatry, psychology, speech-language therapy, exercise physiology, and more. From sole practitioners to multi-location groups, Lyngo adapts to your booking rules and clinic workflows.