AI receptionist for the UK
AI Receptionist for
UK Clinics.
Lyngo answers calls 24/7 and books directly into your calendar. GDPR compliant, trusted by clinicians across London, Manchester, Birmingham, and beyond.
1,200+
Clinicians across 6 countries trust Lyngo, with a growing base across the UK.
24/7
Phone answering, including evenings, weekends, and bank holidays. Always on.
3 min
To connect your practice software. Our team handles configuration from there.
The problem
Patients don't leave voicemails.
They call the next clinic.
UK clinics lose bookings every day to missed calls. Whether your team is with patients, at lunch, or closed for the evening, Lyngo makes sure every caller is looked after.
What Lyngo handles
Every call answered.
Every booking captured.
Trained on your clinic, connected to your calendar, built for UK healthcare.
Answers every patient call, 24/7
Mornings, evenings, weekends, bank holidays. Lyngo picks up when your team can't, so no patient call goes unanswered across the UK.
Books directly into your calendar
Connected to Cliniko, Nookal, and PracSuite. Lyngo reads live availability, books the right appointment type, and updates your schedule in real time.
Insurance and self-pay enquiries
BUPA, AXA Health, Vitality, self-pay pricing. Answered from your clinic's own fee schedule and insurer agreements, accurately every time.
After-hours and overflow coverage
Patients call evenings and weekends. Lyngo answers and books. Your team starts Monday with a full schedule, not a voicemail backlog.
Explore after-hours coverageHandles clinic-specific FAQs
Parking, what to bring, cancellation policy, GP referral requirements. Every question answered the way you'd answer it, with a natural voice.
Transfers when a human is needed
Urgent pain, complex billing, sensitive situations. Lyngo transfers or takes a detailed message. Nothing falls through the cracks.
From UK clinicians
Trusted across the United Kingdom.
"Lyngo is the future! I used to have so many issues with my call centre not explaining my services how I needed. Lyngo nailed this from day 1."
Isabel
Osteopath, United Kingdom
"Absolutely amazing service that saves us hours a day. Our patients are in love with Lyngo."
Guy
Clinic Director, Sports Therapist, United Kingdom
PracSuite 
Nookal Integrations
Connected to the software UK clinics use.
Cliniko, Nookal, and PracSuite power clinics across the UK. Lyngo reads your live calendar, respects your booking rules, and writes appointments in real time.
Who it's for
Built for every allied health specialty.
Healthcare grade
World-class security and compliance.
Most AI tools treat this as a tick-box exercise. At Lyngo, it's the foundation — everything else is built around it. We don't cut corners, and neither should you.
Clinical-grade encryption
Every call, booking, and patient record protected end-to-end.
Secured and insured
We don't just protect your data — we insure it against cyber attacks too.
Built for your jurisdiction
Your local privacy laws applied, with best-practice data retention for healthcare.
FAQ
Common questions.
Yes. Lyngo integrates directly with the major practice management systems used by UK clinics, including Cliniko, Nookal, and PracSuite. It reads your calendar, books appointments, and handles reschedules in real time.
Yes. Lyngo is fully GDPR compliant. All patient data is encrypted in transit and at rest, processed in accordance with UK data protection law, and we undergo regular third-party security audits. We also hold cyber insurance as an additional safeguard.
Lyngo works with clinics across the entire United Kingdom, from London, Manchester, Birmingham, and Leeds to smaller towns and rural practices. It's a cloud-based phone service, so location doesn't matter. If your clinic has a phone line, Lyngo can answer it.
Yes. Lyngo is trained on your clinic's specific fee schedule and insurer agreements. BUPA, AXA Health, Vitality, Aviva, self-pay pricing, and payment terms are all handled accurately. For complex insurance situations, it escalates to your team with a full call summary.
About 3 minutes of your time. You connect your practice management software, answer a few questions about your clinic, and our team handles the rest. We aim for a 1 to 2 business day go-live, and there are no setup fees.
Physiotherapy, chiropractic, osteopathy, podiatry, psychology, speech and language therapy, sports therapy, and more. From sole practitioners to multi-site groups, Lyngo adapts to your booking rules and clinic workflows.
Still have questions? Contact us
Take back your time.
Run a calmer clinic and grow 24/7.