AI receptionist for Australia
AI Receptionist for
Australian Clinics.
Lyngo answers calls 24/7 and books directly into your calendar. Trusted by clinics across Sydney, Melbourne, Brisbane, Perth, Adelaide, and regional Australia.
1,200+
Clinicians across 6 countries trust Lyngo, with Australia as our home market.
24/7
Phone answering across every Australian time zone, including public holidays.
3 min
To connect your practice software. Our team handles configuration from there.
The problem
42% of patient calls go unanswered
in Australian clinics.
Every missed call is a missed booking. Patients don't leave voicemails; they call the next clinic. Lyngo makes sure they never have to.
What Lyngo handles
Every call answered.
Every booking captured.
Trained on your clinic, connected to your calendar, built for Australian healthcare.
Answers every patient call, 24/7
Mornings, evenings, weekends, public holidays. Lyngo picks up when your team can't, so no patient call goes unanswered across any Australian time zone.
Books directly into your calendar
Connected to Cliniko, Nookal, and PracSuite. Lyngo reads live availability, books the right appointment type, and updates your schedule in real time.
Health fund and Medicare enquiries
Registered funds, gap fees, bulk billing, DVA, WorkCover, NDIS. Answered from your clinic's own information, accurately every time.
After-hours and overflow coverage
42% of patient calls go unanswered in Australian clinics. Lyngo catches every one, whether your team is with patients, at lunch, or closed for the day.
Explore after-hours coverageHandles clinic-specific FAQs
Parking, what to bring, cancellation policy, telehealth options. Every question answered the way you'd answer it, in a natural Australian voice.
Transfers when a human is needed
Urgent pain, complex billing, sensitive situations. Lyngo transfers or takes a detailed message. Nothing falls through the cracks.
From Australian clinicians
Trusted across Australia.
"We've had fantastic feedback from callers, one even said it's 'freakishly good'! Really appreciate the work the Lyngo team have put in."
Cameron
Physiotherapist, Australia
PracSuite 
Nookal Integrations
Connected to the software Australian clinics use.
Cliniko, Nookal, and PracSuite are the backbone of allied health in Australia. Lyngo reads your live calendar, respects your booking rules, and writes appointments in real time.
Who it's for
Built for every allied health specialty.
Healthcare grade
World-class security and compliance.
Most AI tools treat this as a tick-box exercise. At Lyngo, it's the foundation — everything else is built around it. We don't cut corners, and neither should you.
Clinical-grade encryption
Every call, booking, and patient record protected end-to-end.
Secured and insured
We don't just protect your data — we insure it against cyber attacks too.
Built for your jurisdiction
Your local privacy laws applied, with best-practice data retention for healthcare.
FAQ
Common questions.
Yes. Lyngo integrates directly with the major practice management systems used by Australian clinics, including Cliniko, Nookal, and PracSuite. It reads your calendar, books appointments, and handles reschedules in real time.
Yes. Lyngo is aligned with the Australian Privacy Principles (APPs) under the Privacy Act 1988. All patient data is encrypted in transit and at rest, and we undergo regular third-party security audits. We also hold cyber insurance as an additional safeguard.
Lyngo works with clinics across every Australian state and territory, from Sydney, Melbourne, Brisbane, Perth, and Adelaide to regional and rural practices. It's a cloud-based phone service, so location doesn't matter. If your clinic has a phone line, Lyngo can answer it.
Yes. Lyngo is trained on your clinic's specific information, including your registered health funds, gap fees, bulk billing status, NDIS onboarding process, DVA and WorkCover acceptance. For complex funding situations, it escalates to your team with a full call summary.
About 3 minutes of your time. You connect your practice management software, answer a few questions about your clinic, and our team handles the rest. We aim for a 1 to 2 business day go-live, and there are no setup fees.
Physiotherapy, chiropractic, osteopathy, podiatry, psychology, speech pathology, exercise physiology, and more. From solo practitioners to multi-location groups, Lyngo adapts to your booking rules and clinic workflows.
Still have questions? Contact us
Take back your time.
Run a calmer clinic and grow 24/7.