AI Virtual Receptionist

Never miss a patient call   AI answering built for healthcare

Lyngo AI answers calls, books appointments , manages calendar changes, and handles patient queries — all instantly, effortlessly and compliantly

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Backed globally to provide the best in class service

This service is awesome — we’ve reduced our costs, and saved heaps of time since the agent can book, cancel, and reschedule appointments for us.

Lissy
Chiropractor

We've had fantastic feedback from callers - one even said it’s “freakishly good”! Really appreciate the work the Lyngo team have put in. Thanks again!

Cameron
Physiotherapist

I'm still blown away by Lyngo - the patients love the experience and we really like their service. I also like the fact I can see all the data in the dashboard.

Andrew
Osteopath

We spent almost a month with another provider who couldn't set-up our complex appointments. Lyngo did all 60 of them in 2 hours. Big thanks once again!!!

Emily
Podaitrist

Honestly wasn’t sure about using AI for calls, but you guys made it super easy to understand. I really like the new Australian accent you updated my system to. Localisation is very important to our customers.

Simon
Chiropractor

Everything you need to answer calls

An AI-powered virtual answering service, purpose built for clinics, healthcare services, and patients.

New Bookings

Book appointments anytime, no matter how complex, without the team needing to follow up

Booking Changes

Change appointments instantly in line with clinic policies

Manage Patients

Find or create patient records directly in your PMS / EHR

Answer questions

Respond to clinic-specific questions compliantly

Escalate to your team

Capture detailed messages and email them to your team

Call Transfers

Loop in your team on the same call during work hours

Lyngo becomes the number one AI virtual phone answering receptionist to integrate with cliniko

Officially the #1 recognised AI integration by Cliniko

Connects to Cliniko, and handles your tasks.

Works with your practice management systems (like Cliniko) to gets things done - just like your best virtual receptionist would.

Flexible cover

Made to collaborate with your admin team and workflows - not work against them. Choose what works best for you

Full-time (24/7)

First point of contact. Answering and managing every call instantly. With the option to hand over live calls to the clinic if needed

After hours + Busy periods

Only answer when your team can't. Whether its because a patient in the clinic needs looking after or becasue you don't have cover for the day

Aaron missed more than 57% of his calls - before switching to Lyngo

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Compliance & Security

Most AI communication tools aren’t healthcare compliant. We go beyond - investing in compliance, security, and insurance

Compliant by default

Proprietary guardrails for AI behaviour, call recording and data retention compliance globally

Secure by design

Restricted data transfers protected with 256-bit encryption - the level of security used by banks

Privacy acts & GDPR

Compliant with privacy laws (with trusted DPRs) in the UK, Australia, New Zealand, Europe & Canada

Cyber insurance

Compliance is just the start — we engineer and insure our services for complete assurance

Trusted by MSK, allied-health & specialist clinics globally

Specialty-specific AI for exceptional performance

United Kingdom • Australia • Canada • New Zealand • Ireland • and more

Trusted by clinics, loved by patients

Don't just take our word for it, hear from our community

Guy • United Kingdom
Clinic Director – Sports Therapist

"Absolutely amazing service that saves us hours a day! Our patients are in love with Lyngo and cannot believe how sophisticated the system is"

Say hello 👋 to Lyngo

Never miss a patient call again — automate your clinic’s phone answering