Always-on phone answering. Fully automated for your clinic
Answers calls, manages bookings, and updates records — all on autopilot
We do it all for you - it's easy as
No technical skills required. Just sit back and relax.
Connect
1. We connect to your clinic’s PMS and learn about your team, services, and business
Build + test
2. We set up your booking logic and teach the AI your policies and FAQs
Deploy
3. Once it’s ready, we’ll give you a number to test - and you’re live.
Clinics see a 5× ROI with Lyngo
Save up to 4 hours a day — and book more appointments too
Physiotherapist
Podiatrist
Psychologist
Optometrist
IV infusions
Chiropractor
Osteopath
And more
Focus on patient care.
We'll handle the rest
From first call to final booking — and beyond
Connect to your PMS
Finds & creates patient records and sends real-time updates.
Book appointments
Identifies the caller, determines the appointment, and books it.
Rescheduling
Rebooks appointments per your clinic's rescheduling policy.
Cancellations
Offers rebooking first. Cancels appointments per clinic policy.
Group bookings
Supports group bookings for appointments.
Appointment notes
Handles appointment notes for late arrivals.
Message taking
Takes messages and emails your clinic a summary.
Call transfers
Optional transfer feature for callers wishing to reach a human.
Clinic knowledge
Understands your clinic and speaks your lingo.
Simultaneous calls
Manages 100s of calls at once - no wait time.
Keep your number
Keep your existing number - so patients aren’t confused.
Much more...
There’s plenty more Lyngo can do.
Trusted by allied health and MSK clinics globally: United Kingdom • Australia • New Zealand • Ireland... and counting
Connects to your Cliniko instantly
Automatically handle bookings in Cliniko. Never follow up a missed call again.
FAQs
Find answers to common questions about Lyngo's services and features.
As pioneers in the space, we have the most experienced team building AI for healthcare.
Lyngo isn’t a wrapper tool like most players in the market — we've built it from scratch, not stitched together with off-the-shelf services like VAPI.
This means better reliabilty, tighter security, and fully compliant with healthcare standards.
We’re not just #1 — we take your clinic’s tech seriously.
Think of Lyngo as your virtual phone answering receptionist:
1. It answers general questions
2. Creates patient records, and books appointments for patients
3. It can also find existing records to reschedule or cancel bookings — all in real-time following your clinic policies.
All without human input - pretty awesome right?
Yes — because Lyngo is built from scratch, security is baked in from day one (not bolted on). We use end-to-end encryption, strict access controls, and comply with GDPR, Australian Privacy Principles, and more. Your patient data stays safe, private, and exactly where it should be.
If Lyngo can’t help, it instantly takes a detailed message or transfers the call based on your clinic’s preferences — so nothing gets missed, and no one is left hanging.
You share your API key securely, and we handle the rest.
Once it’s ready, we’ll give you a local number to forward calls to — no tech skills or number changes needed.
Simple as that.
Absolutely. We’ll set up a local test line so you can experience Lyngo for yourself — no setup needed, no strings attached.
Say hello to Lyngo
Automate your clinic’s front desk with AI