Features

Handle bookings with ease

Complex booking flows, cancellations, and reschedules - done automatically

Answer patient questions instantly

Knows your clinic information inside out to answer enquiries on the spot

Take messages smartly

Sends an emails to your team when callers needs a human follow-up

Lightning fast dashboard

The Lyngo dashboard gives you full visibility into every call - from caller details to conversions and patient records.

Recordings

Listen to previous calls

Transcribe

Get call transcribes

Analytics

Smart analytics tracking convertion
Dashboard mockup

Designed to handle the nuances - and so much more.

Group bookings

Supports group bookings for appointments.

Appointment notes

Handles appointment notes for late arrivals.

Call transfers

Optional transfer feature for callers wishing to reach a human.

Keep your number

Keep your existing number - so patients aren’t confused.

No technical skills required

We handle the onboarding, so you don’t waste time

Connect

We connect to your clinic’s PMS and learn about your team, services, and business

Build

We set up your booking logic and teach the AI your policies and FAQs

Deploy

Once it’s ready, we’ll give you a number to forward your calls to

Physiotherapist

Podiatrist

Psychologist

Optometrist

IV infusions

Chiropractor

Osteopath

And more

How much are missed calls costing your clinic

Clinics see a 5× ROI with Lyngo

Save up to 4 hours a day - and book more appointments too

#1 AI partner

Made for Cliniko clinics.

Automatically book, reschedule or cancel appointments right inside Cliniko. Never chase missed calls again.

Manage appointments in Cliniko
Handles complex setups

FAQs

Find answers to common questions about Lyngo's services and features.

How is Lyngo different from other providers?

As pioneers in the space, we have the most experienced team building AI for healthcare.

Lyngo isn’t a wrapper tool like most players in the market — we've built it from scratch, not stitched together with off-the-shelf services like VAPI.

This means better reliabilty, tighter security, and fully compliant with healthcare standards.
We’re not just #1 — we take your clinic’s tech seriously.

What can Lyngo actually do?

Think of Lyngo as your virtual phone answering receptionist:

1. It answers general questions
2. Creates patient records, and books appointments for patients
3. It can also find existing records to reschedule or cancel bookings — all in real-time following your clinic policies.

All without human input - pretty awesome right?

Is it secure?

Yes — because Lyngo is built from scratch, security is baked in from day one (not bolted on). We use end-to-end encryption, strict access controls, and comply with GDPR, Australian Privacy Principles, and more. Your patient data stays safe, private, and exactly where it should be.

What if a caller needs a human?

If Lyngo can’t help, it instantly takes a detailed message or transfers the call based on your clinic’s preferences — so nothing gets missed, and no one is left hanging.

How do I set it up?

You share your API key securely, and we handle the rest.

Once it’s ready, we’ll give you a local number to forward calls to — no tech skills or number changes needed.

Simple as that.

Can I get a demo?

Absolutely. We’ll set up a local test line so you can experience Lyngo for yourself — no setup needed, no strings attached.

Say hello 👋 to Lyngo

Automate your clinic phone answering with Lyngo AI