Transparency and control
Chasing reports from your call centres? Battling AI software to actually work for you? Stop the guess work, use Lyngo
Teach the AI assistant in plain English
Add clinic-specific FAQs to your knowledge base
Sync updates from your PMS / EHR instantly
Tag every call with its purpose and opt in for tag notifications
Audit every action Lyngo AI takes in your PMS
Choose from our custom-trained voices 🇬🇧 🇦🇺 🇳🇿
Set-up done for you
No technical skills needed, we handle the onboarding and AI training so you don't have to.
Everything you can imagine to do the best possible job
Book appointments anytime, no matter how complex
Change appointments instantly in line with clinic policies
Handle group appointments with ease
Find or create patient records directly in your PMS / EHR
Respond to clinic-specific questions compliantly
Capture detailed messages and email them to your team
Loop in your team on the same call during work hours
Add notes to appointments for late arrivals
Manage multiple locations and different number set-ups
Handle thousands of calls at once
No need to change your number - use your existing one
Officially the #1 recognised AI integration by Cliniko
Connects to Cliniko, and handles your tasks.
Works with your practice management systems (like Cliniko) to gets things done - just like your best virtual receptionist would.
FAQs
Find answers to common questions about Lyngo's services and features.
As pioneers in the space, we have the most experienced team building AI for healthcare.
Lyngo isn’t a wrapper tool like most players in the market — we've built it from scratch, not stitched together with off-the-shelf services like VAPI or Retell.
This means better reliabilty, tighter security, and fully compliant with healthcare standards.
We’re not just #1 — we take your clinic’s tech seriously.
Think of Lyngo as your virtual phone answering receptionist:
1. It answers general questions
2. Creates patient records, and books appointments for patients
3. It can also find existing records to reschedule or cancel bookings — all in real-time following your clinic policies.
All without human input - pretty awesome right?
Yes — because Lyngo is built from scratch, security is baked in from day one (not bolted on). We use end-to-end encryption, strict access controls, and comply with GDPR, Australian Privacy Principles, and more. Your patient data stays safe, private, and exactly where it should be.
If Lyngo can’t help, it instantly takes a detailed message or transfers the call based on your clinic’s preferences — so nothing gets missed, and no one is left hanging.
You share your API key securely, and we handle the rest.
Once it’s ready, we’ll give you a local number to forward calls to — no tech skills or number changes needed.
Simple as that.
Absolutely. We’ll set up a local test line so you can experience Lyngo for yourself — no setup needed, no strings attached.
Say hello 👋 to Lyngo
