Handle bookings
Complex booking flows, cancellations, and reschedules - done reliably
Answer questions
Knows your clinic information inside out to answer enquiries instantly
Take messages
We acknowledge the request on the call, then email your team
Physiotherapist
Podiatrist
Psychologist
Optometrist
IV infusions
Chiropractor
Osteopath
And more
We handle the onboarding ✍️ so you don’t waste time
Everything you need to automate your phone answering
Reliable triaging
Helps callers book the right appointment — no more mis-bookings
Handle changes
Handle reschedules and cancelations per your clinic's policy.
Clinically safe
Built with compliance in mind - provide value, without diagnoses
Group bookings
Supports group bookings for appointments.
Appointment notes
Add appointment notes for patients running late
Message taking
Takes messages and emails your clinic a summary.
Call transfers
Optional transfer feature for callers wishing to reach a human.
Clinic knowledge
Understands your clinic and speaks your lingo.
Multi-locations
Built to support multiple locations
Simultaneous calls
Manages 100s of calls at once - no wait time.
Keep your number
Keep your existing number - so patients aren’t confused.
Much more...
There’s plenty more Lyngo can do.
Aaron missed 57% of his calls before switching to Lyngo
Trusted globally by allied health and MSK clinics
United Kingdom • Australia • Canada • New Zealand • Ireland • and more
FAQs
Find answers to common questions about Lyngo's services and features.
As pioneers in the space, we have the most experienced team building AI for healthcare.
Lyngo isn’t a wrapper tool like most players in the market — we've built it from scratch, not stitched together with off-the-shelf services like VAPI or Retell.
This means better reliabilty, tighter security, and fully compliant with healthcare standards.
We’re not just #1 — we take your clinic’s tech seriously.
Think of Lyngo as your virtual phone answering receptionist:
1. It answers general questions
2. Creates patient records, and books appointments for patients
3. It can also find existing records to reschedule or cancel bookings — all in real-time following your clinic policies.
All without human input - pretty awesome right?
Yes — because Lyngo is built from scratch, security is baked in from day one (not bolted on). We use end-to-end encryption, strict access controls, and comply with GDPR, Australian Privacy Principles, and more. Your patient data stays safe, private, and exactly where it should be.
If Lyngo can’t help, it instantly takes a detailed message or transfers the call based on your clinic’s preferences — so nothing gets missed, and no one is left hanging.
You share your API key securely, and we handle the rest.
Once it’s ready, we’ll give you a local number to forward calls to — no tech skills or number changes needed.
Simple as that.
Absolutely. We’ll set up a local test line so you can experience Lyngo for yourself — no setup needed, no strings attached.
Say hello 👋 to Lyngo
Never miss a patient call again — automate your clinic’s phone answering