#1 AI phone answering for
Cliniko clinics.
Never miss a booking. Lyngo answers every call, books directly into Cliniko in real time, and handles reschedules and cancellations — day and night, without extra staff.
Connect Cliniko — it's free 
Your Cliniko calendar,
filled without the phone calls.
Manages appointments
Reads your live Cliniko availability to book, reschedule, or cancel in real time. No double-bookings. No manual follow-up.
Answers FAQs
Fees, parking, cancellation policy, what to bring — answered accurately from your clinic's information, every time.
Loops in your team
When a call needs a human, Lyngo can take a detailed message or transfer it to your team so nothing falls through the cracks.
How it works
Up and running in three steps.
Our team handles the entire setup. So your time isn't wasted.
1.Connect your Cliniko account
Authorise Lyngo to read your calendar, appointment types, practitioners, and patient records. Takes two minutes.
2.We set up Lyngo for your clinic
Our team configures your booking rules, practitioner preferences, and FAQ answers. You review and sign off — nothing goes live without your approval.
3.Forward your calls and go live
Calls hit Lyngo, bookings land in Cliniko. Your team gets a summary of every call. Your front desk gets their time back.
In practice
How Cliniko clinics use
Lyngo every day.
Every call, handled automatically.
"Hi, I need to move my Friday physio appointment with Dr. Chen."
"Of course. Let me check Dr. Chen's next available slot..."
Rescheduled directly in Cliniko
Patient sent a confirmation
Zero staff involvement
"Do you bulk bill? And what's your cancellation policy?"
"We don't bulk bill, but we accept all major health funds. For cancellations, we ask for 24 hours notice..."
All FAQs answered accurately
Patient offered to book — said yes
Front desk free during lunch
"I think I've been charged twice for my last visit."
"I'm sorry to hear that — I'll put you through to someone who can sort that out for you right away."
Complex call identified immediately
Call transferred to your team
Call summary emailed to your team
FAQ
Common questions.
Yes. Lyngo integrates directly with Cliniko's API to read your calendar, appointment types, practitioner availability, and patient records in real time. It's also the first AI tool to receive official recognition from Cliniko.
Yes. Lyngo reads your practitioner list from Cliniko and matches patients to the right person based on your rules — by specialty, availability, or patient preference. It checks live availability before confirming anything.
Lyngo checks live availability before confirming any booking. If nothing's available, it offers the next open slot — or takes a message and escalates to your team. You decide the fallback.
Yes. Lyngo is built for healthcare. We're GDPR compliant (UK/EU), aligned with the Australian Privacy Principles, the NZ Privacy Act, and PIPEDA (Canada). Patient data is encrypted in transit and at rest.
About 3 minutes of your time. You connect your Cliniko account, answer a few questions about your clinic, and our team takes it from there — configuring your booking rules, training Lyngo on your services, and handling everything before go-live. We aim for a 1–2 business day turnaround.
Lyngo is trained to recognise when a call needs a human. It can transfer to voicemail, send a message to your team, or offer a callback — based on how you've set it up. Nothing falls through the cracks.
Still have questions? Contact us
Take back your time.
Run a calmer clinic and grow 24/7.