The world's first
AI receptionist for Cliniko
Meet Lyngo the smartest - AI receptionist for Cliniko clinics
Handle bookings
Complex booking flows, cancellations, and reschedules - done instantly
Answer questions
Knows your clinic information inside out to answer enquiries instantly
Take a message
We acknowledge the request on the call, then email your team
Physiotherapist
Podiatrist
Psychologist
Optometrist
IV infusions
Chiropractor
Osteopath
And more
We handle the onboarding, so you don’t waste time
We connect to your clinic’s PMS and learn about your team, services, and business
We set up your booking logic and teach the AI your policies and FAQs
Once it’s ready, we’ll give you a number to forward your calls to
Everything you need to automate your phone answering
Connect to your PMS
Finds & creates patient records and sends real-time updates.
Book appointments
Identifies the caller, determines the appointment, and books it.
Rescheduling
Rebooks appointments per your clinic's rescheduling policy.
Cancellations
Offers rebooking first. Cancels appointments per clinic policy.
Group bookings
Supports group bookings for appointments.
Appointment notes
Handles appointment notes for late arrivals.
Message taking
Takes messages and emails your clinic a summary.
Call transfers
Optional transfer feature for callers wishing to reach a human.
Clinic knowledge
Understands your clinic and speaks your lingo.
Simultaneous calls
Manages 100s of calls at once - no wait time.
Keep your number
Keep your existing number - so patients aren’t confused.
Much more...
There’s plenty more Lyngo can do.
Trusted by allied health and MSK clinics globally
United Kingdom • Australia • Canada • New Zealand • Ireland • and more
FAQs
Find answers to common questions about Lyngo's services and features.
As pioneers in the space, we have the most experienced team building AI for healthcare.
Lyngo isn’t a wrapper tool like most players in the market — we've built it from scratch, not stitched together with off-the-shelf services like VAPI.
This means better reliabilty, tighter security, and fully compliant with healthcare standards.
We’re not just #1 — we take your clinic’s tech seriously.
Think of Lyngo as your virtual phone answering receptionist:
1. It answers general questions
2. Creates patient records, and books appointments for patients
3. It can also find existing records to reschedule or cancel bookings — all in real-time following your clinic policies.
All without human input - pretty awesome right?
Yes — because Lyngo is built from scratch, security is baked in from day one (not bolted on). We use end-to-end encryption, strict access controls, and comply with GDPR, Australian Privacy Principles, and more. Your patient data stays safe, private, and exactly where it should be.
If Lyngo can’t help, it instantly takes a detailed message or transfers the call based on your clinic’s preferences — so nothing gets missed, and no one is left hanging.
You share your API key securely, and we handle the rest.
Once it’s ready, we’ll give you a local number to forward calls to — no tech skills or number changes needed.
Simple as that.
Absolutely. We’ll set up a local test line so you can experience Lyngo for yourself — no setup needed, no strings attached.
Say hello 👋 to Lyngo
Automate your clinic phone answering with Lyngo AI