FAQs
Find answers to common questions about Lyngo's services and features.
As pioneers in the space, we have the most experienced team building AI for healthcare.
Lyngo isn’t a wrapper tool like most players in the market — we've built it from scratch, not stitched together with off-the-shelf services like VAPI or Retell.
This means better reliabilty, tighter security, and fully compliant with healthcare standards.
We’re not just #1 — we take your clinic’s tech seriously.
Think of Lyngo as your virtual phone answering receptionist:
1. It answers general questions
2. Creates patient records, and books appointments for patients
3. It can also find existing records to reschedule or cancel bookings — all in real-time following your clinic policies.
All without human input - pretty awesome right?
Yes — because Lyngo is built from scratch, security is baked in from day one (not bolted on). We use end-to-end encryption, strict access controls, and comply with GDPR, Australian Privacy Principles, and more. Your patient data stays safe, private, and exactly where it should be.
If Lyngo can’t help, it instantly takes a detailed message or transfers the call based on your clinic’s preferences — so nothing gets missed, and no one is left hanging.
You share your API key securely, and we handle the rest.
Once it’s ready, we’ll give you a local number to forward calls to — no tech skills or number changes needed.
Simple as that.
Absolutely. We’ll set up a local test line so you can experience Lyngo for yourself — no setup needed, no strings attached.
Say hello 👋 to Lyngo
