Never miss a patient call AI answering built for healthcare
Lyngo AI answers calls, books appointments , manages calendar changes, and handles patient queries — all instantly, effortlessly and compliantly
Backed globally to provide the best in class service
This service is awesome — we’ve reduced our costs, and saved heaps of time since the agent can book, cancel, and reschedule appointments for us.
Lissy
We've had fantastic feedback from callers - one even said it’s “freakishly good”! Really appreciate the work the Lyngo team have put in. Thanks again!
Cameron
I'm still blown away by Lyngo - the patients love the experience and we really like their service. I also like the fact I can see all the data in the dashboard.
Andrew
We spent almost a month with another provider who couldn't set-up our complex appointments. Lyngo did all 60 of them in 2 hours. Big thanks once again!!!
Emily
Honestly wasn’t sure about using AI for calls, but you guys made it super easy to understand. I really like the new Australian accent you updated my system to. Localisation is very important to our customers.
Simon
Aaron missed more than 57% of his calls - before switching to Lyngo
Everything you need to automate your call answering, and unburden your admin.
Book appointments anytime, no matter how complex
Change appointments instantly in line with clinic policies
Find or create patient records directly in your PMS / EHR
Respond to clinic-specific questions compliantly
Capture detailed messages and email them to your team
Loop in your team on the same call during work hours
An AI-powered virtual answering service, purpose built for clinics, healthcare services, and patients.
Officially the #1 recognised AI integration by Cliniko
Works with Cliniko, and unburdens you from tasks.
Works with your practice management systems (like Cliniko) to gets things done - just like your best virtual receptionist would.
Full-time cover or part-time it's your call
Made to collaborate with your admin team and workflows - not work against them. Choose what works best for you
Full-time (24/7/365)
First point of contact. Answering and managing every call instantly. With the option to hand over live calls to the clinic if needed
Busy periods + After hours
Only answer when your team can't. Whether its because a patient in the clinic needs looking after or becasue you don't have cover for the day
Compliance & Security
Most AI communication tools aren’t healthcare compliant. We go beyond - investing in compliance, security, and insurance
Proprietary guardrails for AI behaviour, call recording and data retention compliance globally
Restricted data transfers protected with 256-bit encryption - the level of security used by banks
Compliant with privacy laws (with trusted DPRs) in the UK, Australia, New Zealand, Europe & Canada
Compliance is just the start — we engineer and insure our services for complete assurance
Trusted by
MSK, allied-health & specialist clinics globally
United Kingdom • Australia • Canada • New Zealand • Ireland • and more
Trusted by clinics, loved by patients
Don't just take our word for it
"Absolutely amazing service that saves us hours a day! Our patients are in love with Lyngo and cannot believe how sophisticated the system is"
Say hello 👋 to Lyngo
